Effective Date: September 8, 2026
Last Updated: September 8, 2026
Glass Wall Systems (India) Limited (“Glass Wall Systems”, “Company”, “we”, “us” or “our”) respects your privacy and is committed to protecting personal information collected through www.glasswallsystems.in (“Website”).
This Privacy Policy explains what personal information we may collect, why we collect it, how we use and disclose it, how we protect it, and the choices and rights available to individuals.
This Policy should be read together with our Website Terms & Conditions.
1. WHO WE ARE
The Website is operated by:
Glass Wall Systems (India) Limited
Registered/Corporate Office:
503–504, 5th Floor, A Wing, Marathon Futurex,
Mafatlal Mills Compound, N.M. Joshi Marg,
Lower Parel (East), Mumbai – 400013, Maharashtra, India
CIN: U74999MH2010PLC207187
Telephone: +91 22 6103 3456
Email: [email protected]
For privacy or data-protection requests, you may contact us at the email address above. Where appropriate, the Company may designate a specific privacy/data-protection contact or Data Protection Officer and update this Policy accordingly.
2. SCOPE
This Privacy Policy applies to personal information collected through the Website, including information submitted through enquiry/contact forms and information collected automatically when you browse the Website.
It does not necessarily apply to information collected through third-party websites, applications or services that are not controlled by the Company.
3. PERSONAL INFORMATION WE MAY COLLECT
Depending on how you interact with the Website, we may collect:
3.1 Information You Provide
For example:
- name;
- email address;
- telephone number;
- company/organisation name;
- enquiry or message details;
- information contained in communications with us; and
- other information that you voluntarily provide.
The Website's contact form currently requests information including Name, Email, Company Name and Phone No.
3.2 Automatically Collected Information
When you access the Website, certain technical information may be collected automatically, including, where available:
- IP address;
- browser type and version;
- device type;
- operating system;
- approximate location derived from technical information;
- referring website;
- pages visited;
- date and time of access;
- interaction and navigation information;
- error and diagnostic information; and
- similar technical or usage information.
We use this information primarily for security, administration, analytics, performance monitoring and improving the Website.
3.3 Cookies and Similar Technologies
The Website may use cookies, tags, pixels, scripts and similar technologies.
These technologies may be used for purposes such as:
- enabling Website functionality;
- remembering preferences;
- measuring Website traffic;
- understanding how visitors use the Website;
- improving Website performance;
- security and fraud prevention; and
- analytics and related purposes.
The Website currently includes Google Tag Manager and may use other Google or third-party technologies. The actual technologies used may change over time.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect Website functionality.
4. HOW WE USE PERSONAL INFORMATION
We may use personal information for purposes including:
- responding to enquiries and requests;
- communicating with you;
- providing information about our products, services or capabilities;
- evaluating and managing business enquiries;
- maintaining and administering the Website;
- improving Website functionality and user experience;
- analysing Website usage;
- detecting, preventing and investigating fraud, abuse and security incidents;
- protecting our legal rights and interests;
- complying with legal, regulatory, accounting and reporting obligations;
- responding to lawful requests from governmental, regulatory or law-enforcement authorities;
- managing corporate and investor-relations communications; and
- other purposes that are reasonably related to the purpose for which the information was provided or otherwise permitted by applicable law.
We will not use personal information for purposes that are incompatible with applicable law.
5. LEGAL BASIS / LAWFUL PROCESSING
Depending on the applicable law and circumstances, we may process personal information based on:
- consent;
- compliance with a legal obligation;
- performance of a contract or steps requested before entering into a contract;
- legitimate business purposes where legally permitted;
- protection of rights, property and security; or
- other lawful grounds available under applicable law.
Where consent is required, we will seek consent in the manner prescribed by applicable law.
6. VOLUNTARY SUBMISSION OF INFORMATION
You may choose whether to provide information through the Website.
However, if you do not provide information necessary to respond to an enquiry or provide a requested service, we may be unable to respond or provide the relevant service.
You should not provide sensitive, confidential or proprietary information through a general Website contact form unless specifically requested or authorised.
7. SHARING AND DISCLOSURE
We may disclose personal information where reasonably necessary to:
- employees and authorised personnel;
- group companies and affiliates;
- professional advisers;
- technology and IT service providers;
- website hosting and maintenance providers;
- analytics and measurement providers;
- communications and email service providers;
- security and fraud-prevention providers;
- legal, accounting and audit service providers;
- regulators, governmental authorities, courts or law-enforcement agencies where legally required;
- transaction counterparties where necessary for legitimate corporate purposes; or
- other persons where disclosure is permitted or required by applicable law.
We do not intend to sell personal information to third parties.
8. THIRD-PARTY SERVICES
The Website may use or embed third-party services, including Google services and other technology providers.
Third-party services may independently collect information in accordance with their own privacy policies.
The Company does not control the privacy practices of third parties and recommends that users review the relevant third-party policies where appropriate.
9. INTERNATIONAL DATA TRANSFERS
Because the Company has business operations and relationships extending beyond India and may use technology or service providers located in other jurisdictions, personal information may in appropriate circumstances be processed or stored outside India.
Where applicable, the Company will take steps required by applicable law in relation to such transfers, including any applicable restrictions, safeguards or contractual requirements.
10. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, complying with legal and regulatory obligations, resolving disputes and enforcing agreements.
The applicable retention period may vary depending on the nature and purpose of the information and the Company's legal and regulatory obligations.
When personal information is no longer required, we will take reasonable steps to delete, anonymise or otherwise dispose of it in accordance with applicable law and our internal practices.
11. DATA SECURITY
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, disclosure or destruction.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
You should therefore exercise appropriate caution when transmitting information over the internet.
12. DATA BREACHES
Where required by applicable law, the Company will take appropriate steps in response to a personal-data breach, including assessment, containment, remediation and notification to affected individuals and/or authorities where legally required.
13. YOUR RIGHTS
Subject to applicable law and any applicable limitations, individuals may have rights relating to their personal information, which may include:
- requesting information about processing;
- requesting access to personal information;
- requesting correction or updating of inaccurate information;
- requesting deletion/erasure where legally available;
- withdrawing consent where processing is based on consent;
- requesting information about how complaints or grievances may be raised;
- exercising applicable rights concerning automated processing, where applicable; and
- other rights available under applicable data-protection law.
The availability and scope of these rights may depend on the law applicable to you.
14. HOW TO EXERCISE YOUR RIGHTS
To submit a privacy request, please contact:
Glass Wall Systems
(India) Limited
503–504, 5th Floor, A Wing, Marathon Futurex,
Mafatlal Mills Compound, N.M. Joshi Marg,
Lower Parel (East), Mumbai – 400013, Maharashtra, India
Email: [email protected]
Please include sufficient information to allow us to understand and process your request.
We may need to verify your identity before processing certain requests in order to protect personal information from unauthorised disclosure.
We will respond within the period required by applicable law.
15. GRIEVANCES
If you have a concern about how your personal information has been handled, you may contact us using the details above.
Where applicable, the Company will maintain and communicate the details of its designated grievance officer or Data Protection Officer in accordance with applicable law.
If you are dissatisfied with our response, you may have the right to approach the relevant data-protection or regulatory authority, subject to applicable law.
16. CHILDREN'S PRIVACY
The Website is intended primarily for business, professional, corporate, investor and general informational purposes.
We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us contrary to applicable law, please contact us so that we can take appropriate action.
17. INVESTOR RELATIONS AND IPO MATERIALS
The Website may contain investor-relations information and IPO-related materials.
The Company may process information submitted by investors, prospective investors, shareholders, analysts, intermediaries or other persons for legitimate corporate, investor-relations, regulatory and legal purposes.
Personal information contained in publicly disclosed corporate or securities documents may be processed and retained where required or permitted by applicable law.
17.1 IPO Documents and Personal Information
Certain IPO documents may contain personal information relating to directors, promoters, key managerial personnel, selling shareholders, advisers or other persons.
Such information may be published where required or permitted under applicable securities, corporate or other laws and regulations.
17.2 No Investment Advice
The privacy provisions of this Policy do not alter the separate legal status of IPO-related documents.
IPO information available on the Website does not constitute investment advice, a recommendation or a solicitation to purchase securities.
Users should refer to the Company's specific IPO disclaimer and the applicable offer document for the terms governing access to and use of IPO materials.
18. LINKS TO OTHER WEBSITES
The Website may contain links to third-party websites.
This Privacy Policy does not apply to third-party websites, and the Company is not responsible for their privacy practices, content or security.
We recommend reviewing the privacy policy of any third-party website before submitting personal information.
19. CORPORATE TRANSACTIONS
In connection with a merger, acquisition, restructuring, financing, sale of assets, investment, reorganisation or similar corporate transaction, personal information may be disclosed to relevant advisers, counterparties, investors, lenders, regulators or other parties where permitted by applicable law.
20. LEGAL AND REGULATORY DISCLOSURES
We may disclose personal information where reasonably necessary to:
- comply with applicable laws and regulations;
- comply with court orders or legal processes;
- respond to government, regulatory or law-enforcement requests;
- protect the Company's rights or property;
- investigate fraud, security incidents or unlawful activity; or
- protect the safety of individuals.
21. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services or applicable law.
The updated Policy will be published on the Website and the “Last Updated” date will be revised.
Where required by applicable law, we will provide additional notice or obtain consent before making material changes.
22. APPLICABLE LAW
This Privacy Policy shall be governed by the laws of India, subject to any mandatory rights or protections available to individuals under applicable law.
23. CONTACT INFORMATION
For questions, requests or concerns relating to this Privacy Policy or personal information processed through the Website:
Glass Wall Systems
(India) Limited
503–504, 5th Floor, A Wing, Marathon Futurex,
Mafatlal Mills Compound, N.M. Joshi Marg,
Lower Parel (East), Mumbai – 400013, Maharashtra, India
Email: [email protected]
Telephone: +91 22 6103 3456
For investor/IPO and compliance matters:
Email: [email protected]